I added 1000 rs to the game but the customer service said they had not received

Name of Complainant Aaqib Fayaz
Date of ComplaintJune 29, 2025
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Aaqib Fayaz:

On 25 june 2025
After successfully send 1000 to the game’s merchant account the money got deducted but not credited to my game account.
After contacting customer service they said they had not received any money from my side

Image Uploaded by Aaqib Fayaz:

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