| Name of Complainant | |
| Date of Complaint | January 13, 2019 |
| Name(s) of companies complained against | http://sareecomboz.com |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Scam alert
This is something that I experienced just now on behalf of my family member. So, this member of my family went ahead to order something from this website: http://sareecomboz.com/ sareecomboz.com it was their fault in the first place that they didn’t notice that the website itself had a shady look, further there were no options to make the payment online but COD only – making it fishier.
Anyway, the items were delivered, and money was paid over COD. Later, on checking the products they found out that the items delivered were different than what was ordered in the first place hence they made a call over to the customer service.
This is where it got fishy:
1) The customer service agreed right away to process the refund (this itself was an alarm because they didn’t even talk about picking up the wrong order, who process the refund without picking up the wrong order anyway?)
2) Further, they claimed that the refund can only be processed to the bank account for which they asked for debit card number – this was an alarming way beyond anything hence I took over the call since I already knew where this conversation was going and what was about to happen.
3) On taking over the call, I was told that debit card number is needed to process the refund – by now I was damn sure myself that this was a scam but to understand their “Tactics” I went ahead and gave my debit card number, they further asked me for “numbers underneath the card number”- read this carefully – they didn’t ask for expiry date but “numbers underneath the card” because expiry date would sometime raise a red flag for someone even a little well read about cards and online shopping. I even gave the expiry date because I knew without CVV they wouldn’t be able to do anything. Their next question was “a number behind the card”- once again they didn’t mention CVV. I refused to give the CVV to which they said they can’t process the refund and I will need to give that number anyway. I disagreed, to which they then offered me another option of a refund.
4) They then asked me for the mobile number linked with my bank account so that the money could be transferred directly – I gave them the number (once again, I knew without OTP they wouldn’t be able to do anything). They then sent me a message like this :
LVBUPAAY 67e580ba635*********c01b6a6b4261193*****9 to be forwarded to a different number : +919282441155 – I got this case in first place from : +917632090563
The above code is a perfect example of what you get when you setup BHIM or Google Pay. This code is sent over and an OTP is received.
Anyway, I forwarded the message ( once again, I knew an OTP will now be sent) post which I received an OTP. The person on the other line asked me for a “number” and not OTP sent to me. The message I had received looked like this and it was sent from: 50360010
<#> Your Google verification code is ******
Message ID: f6*******p
I clearly denied giving out the OTP to which his response was – refund can only be processed if you give me that number. I told him that don’t tell me what he is trying to do here and I am not giving an OTP. He responded saying “jo karna hai kar, tera account hack ho chuka hai”and hung up the call.
On doing a quick search I found following things about this scam:
1) All over the internet, they have complaints under their name for wrong items been delivered – hence proving the fact that they are sending incorrect orders with an intention that people will call back for refund hence creating an opportunity for them to scam them
2) The numbers involved are: 917632090563, 919282441155 and 8130114115
3) The shipping company involved is:
https://www.facebook.com/Xpressbees/
4) The website itself is filled with malware as detected by my machine’s antivirus.
When I called back the number to tell them that I am filing an FIR – their first response was “jo karna hai kar lo, subha se 1 cr ka kam kar chuka ho”
For my family member, it was only a loss of 1K but I am sure there would be people out there who would give out their CVV numbers and OTP easily hence I am writing this post and I will try to post this at as many places as possible to make others aware.
Image Uploaded by Aditya: