Name of Complainant	Arpita Poonia
Date of Complaint	October 31, 2021
Name(s) of companies complained against	Amazon
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
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I ordered a HP pavilion laptop from Amazon on 5th October and I received it on 10th October but I received a defective one and I raised a complaint on same day and they said they’ll pickup it in 3 days but they didn’t and I called them multiple times. They said that again we file a pick up definitely in 3 days it’ll picked and almost 11 days gone but neither an agent call nor contact me regarding pick up. And before 2 days they said they file a NOC and if till 21 it will not picked up they’ll initiate my refund but today they again said that they will pick up it in 3 days.
They are giving dates on dates.
I’m an engineering student and I really need a laptop.
Laptop that I received has defected “V” alphabet keyword.

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