How should a customer service request against airtel be raised?

Name of Complainant	S Chamaraj
Date of Complaint	October 16, 2021
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by S Chamaraj:

Airtel has no customer service at all. All the complaint numbers whether 198 or 121 have fixed options to choose from, and if your complaint does not fall into those categories, it cannot be registered at all.