| Name of Complainant | |
| Date of Complaint | March 25, 2024 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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To raise a complaint on Meesho, you can follow these general steps:
1. Contact Customer Support. Start by reaching out to Meesho’s customer support team. Look for their contact information on the Meesho website or app. You may find a “Help” or “Contact Us” section where you can find their phone number, email address, or live chat option.
2. Describe the Issue: When contacting Meesho’s customer support, clearly describe the nature of your complaint. Provide relevant details such as your order number, the product or service in question, and any specific problems or concerns you have encountered.
3. Be Polite and Specific: While expressing your complaint, it’s important to remain polite and avoid using offensive language. Clearly state the issue you’re facing and how you would like it to be resolved. Providing specific information will help customer support understand your problem better.
4. Keep Records: Maintain a record of all your communication with Meesho, including the date, time, and content of conversations or emails. This documentation can be useful if you need to escalate your complaint or refer to it later.
5. Follow Up: If you don’t receive a satisfactory resolution or response from the initial customer support interaction, follow up with Meesho. Politely inquire about the progress of your complaint and request further assistance.
6. Social Media and Review Platforms: If necessary, you can also consider reaching out to Meesho through their social media channels. Many companies monitor their social media platforms and may respond more promptly to public complaints. Additionally, you can share your experience on consumer review websites or forums to raise awareness about your issue.
7. Consumer Protection Authorities: If all attempts to resolve the complaint directly with Meesho are unsuccessful, you can explore contacting relevant consumer protection authorities in your country. They may provide guidance or assistance in resolving disputes between consumers and businesses.
Remember, the specific process for raising a complaint on Meesho may vary, so it’s best to refer to their official website or contact their customer support team for the most accurate and up-to-date information.
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