Hotel Booking

Name of Complainant Shubham Kumar
Date of ComplaintDecember 1, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Shubham Kumar:

Against Booking ID of 831540457, I have booked a hotel Room from Agoda.com in SanRit Hotel (Madgaon). I got a room without washroom and Agoda.com customer service is not ready to issue refund for the same. We tried reaching them by Chat and Call centre and they just kept saying that they will call us back, however we did not receive any call back. We had to pay additional money to the hotel property foe gettkng a room with bathroom attached.

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Hotel Booking

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