Hopper

Name of Complainant Ritu Kadian
Date of ComplaintMay 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ritu Kadian:

I freezed the price for room for 3 people with breakfast but when i confirmed and booked it they gave me a room without breakfast and two people.When I contacted them regarding the issue they are saying freezing price is not for the same room.. When you book it after freeze they can give you any room without breakfast.What is my fault in this? i ended up paying higher for room with breakfast which accomdates 3 people.Now hopper cx executive asking me to pay 25 $ extra for each person for breakfast and 30 $ extra fpr third person.Even showing them all proof’s they are not ready to change or cancellation.Even in cancellation they are saying we can’t it’s non refundable.They trapped us and now not supporting for anything.
Hopper confirmation: M977X98XMCKC
Reservation code: 280-1544617

Image Uploaded by Ritu Kadian:

Hopper

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