| Name of Complainant | |
| Date of Complaint | September 26, 2021 |
| Name(s) of companies complained against | Holidays Planner 360 inn suites |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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We have bought a holiday ownership plan of one year and paid 23500/- via CC.
Since then we kept on reaching them on their mobiles and customer care but there has been no satisfactory reply. We asked them to honour their commitment of holidays as per contract but they are not even responding to emails and using abusive language over the calls. We have been cheated by this company and post that we have collected details about the fraudsters directors who are not returning money or providing us any services that we demanded.
Here is the excerpt from our emails to them
“Package ID : HP 360-0127
Names:(4 people)
L Jain 48years
R Jain 44 years
S Jain 21 years
A Jain 18 years
Contact number: 9837XXXX20
Check IN : 09 October 2021
Check out: 11 October 2021
Location : Hidden
1 Room for 4 people as per OFFER fully paid with Breakfast and Dinner
Please process our request as per promised document attached for your reference with Mr MKashyap.
Regards
L Jain
9837XXXX20”
Another email
“This is my final email before I launch an Online FIR with Sant Nagar police station for duping and fraud on the name of holiday selling.
So far you have failed to provide me booking as per previous mails and also have not refunded the interest fee waiver as committed.
I have all the evidences that are enough to file a legal suit and FIR towards non compliance of commitments.
So far I have been liberal and listening to your members but my patience is giving up.
Either you refund my complete amount of 23500/- deducted on my SBI Credit card or provide a confirmed booking and interest waiver cheque on receipt of this email.
In another 2 days if you fail I will immediately take my steps that will not be undone and you will be certainly responsible for damages as well apart from returning the amount with interest.”
Inspite of this no communication is made by them.
The fraudsters can be reached at:
Shivam Singh Director 9031494848
Ajay Kumar Rai Director 8800887757
Email : customercare@holidaysplanner360innsuites.com
Please provide us Justice as we have been looted by these people.
Image Uploaded by Love Jain:
They seems to be a fake company
We too purchased a package from same individual…..Shivam
Now no one is picking up phone