HITACHI AC NOT WORKING DEFECTED PIECE RECEIVED

Name of Complainant NIKHIL DEEP
Date of ComplaintMay 21, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by NIKHIL DEEP:

Dear Team,

I have not been given proper response from Hitachi as I have purchased 1 ton Hitachi AC from Amazon within 10 days AC stopped cooling I have raised I request in Hitachi someone visited and done due diligence and came back to me we need to change the entire set as it has got some defect since then I am regularly following up with Hitachi team Mr Syed from Bangalore he is telling since you been purchased this product online speak to Amazon we will not be able to do anything I am not able to understand we purchase product from wherever we want to it’s company will be be accountable for any such kind of issue since it’s in warranty
Raised another request also but I got message for cancellation without no one contacting its very annoying with brand like Hitachi I have to do so many follow ups for getting resolution
Need support in this ASAP
Your req. 22051303218 is submitted for cancellation because we are unable to contact you. Pls call 079-7141-4848 or 075-6788-4848 within 24 Hr. Hitachi.

Regards
Nikhil Deep
9742283674

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HITACHI AC NOT WORKING DEFECTED PIECE RECEIVED

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