Hidden charges by ola and threat to lower credit score on non payment

Name of Complainant Arunaya Kunj
Date of ComplaintFebruary 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Arunaya Kunj:

I booked cab on 2 Dec which got cancelled by driver, no charge shown there so I thought I didn’t get charged as I didn’t cancel the ride, I close the app. After 1 month I started getting threat call from ola for payment and that they will lower my credit score. I opened the app and checked again and saw I was charged for cancellation which was not showing earlier. When I called them they said since the time limit is over I will have to pay even if it was the driver who cancelled the ride. Pathetic scums.
And when I asked them to delete my account they said they can’t do that and I have to mail them for deactivation, after that call I started getting many scam calls, they must have sold my data to scam companies.

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