Helmet Exchange / Return

Name of Complainant Mahaveer
Date of ComplaintAugust 3, 2022
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link
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Text of Complaint by Mahaveer:

I Purchased OLA Electric scooter in the month of June 2022. As part of accessories, even purchased Helmet. The Helmet does not fit me & raised a complaint with OLA customer care to exchange or return. It has been 2 months, have been following up on almost daily basis without any solution, their standard response “we have escalated the issue & team will get back to asap” they don’t provide any time line… Please help us in resolving the issue

Image Uploaded by Mahaveer:

Helmet Exchange / Return

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