HDFC Fooling Customers For Simple KYC Rectification.

Name of Complainant Vivek J. Sanghani
Date of ComplaintMay 7, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vivek J. Sanghani:

Its been very frustruating to know how worst my experience is of banking with HDFC.

As per my new company I had to open my corporate salary account online due to lockdown.In this age of digitalization where an account can be opened online the system captured my email id wrong.

I have been following up with 1 executive and 1 relationship manager for the last 2 weeks to rectify an error where my email was wrongly captured as xxxxxxxxxx@gmail.cim isnt being changed.

I have received my salary and Im not able to transact because of such shit system.

The executive or the relationship manager have been fooling me for the last 2 weeks despite requesting them to resolve it on priority as I have to transfer funds to another account from where my home loan EMI gets deducted.

Such a idiotic service by the bank officials have made me help make up my mind to not refer HDFC to anyone.

Additionally I have also put up a mail to my new organisation to shift all their corporate accounts to another bank which they are considering seriously.

I hope HDFC understands the importance of corporate accounts.

Image Uploaded by Vivek J. Sanghani:

HDFC Fooling Customers For Simple KYC Rectification.

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