| Name of Complainant | |
| Date of Complaint | January 22, 2023 |
| Name(s) of companies complained against | Eureka Forbes |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
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I have not yet received the second mandatory service promised by the AMC for my Aquaguard Water Purifier. The Water Purifier was installed on 9 November 2021, and the first service took place on March 27, 2022. My AMC got expired on 8 November 2022, but I have not received the second free and mandatory service according to that AMC.
I have made multiple complaints regarding this, and the complaints have been escalated as well, but no action has been taken on the complaints. I am always told by the customer service provider that a service technician will visit soon to service the purifier, but that never happens.
My Customer ID is 1016936650.
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