Hathway people collected money & no connection

Name of Complainant Shiva Kumar
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shiva Kumar:

Hello,

I was holding a connection with Hathway & it was not in use due to pandemic. Recently i have shifted to Hyderabad. once after shifting to HYD i thought of continuing it. For that i have made a payment of Rs.425 and after that the Girl/women whom i spoke stopped answering my calls.
After continues calling she gave to her colleague, he said your money will be refunded. But no refund has been initiated till now & she is nor answering me call too.
Please suggest what to do

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