Harassment regarding repayment to BYNL Company (LazyPay)

Name of Complainant Dhwani Mistry
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dhwani Mistry:

Complaint ID: 13853150
I used Lazypay for my Swiggy Orders for the first week of March. When I tried repaying when it was due, the payment link just won’t work. I could not make payment through your app/website for it shows no dues.
The issue was raised with the team but there was never any response. I just keep getting reminders of late payment and raised dues!

Customer Support keeps calling dozen times a day and tells me that server is down which makes it incapable of them to send a working link, but still keep demanding a payment and at times even talk rude.No resolve but constant harassment!

Image Uploaded by Dhwani Mistry:

One thought on “Harassment regarding repayment to BYNL Company (LazyPay)

  1. Hey, We are sorry for the trouble that has been caused to you. We wisht to inform you that our team has waived off your late payment charges and we have also received your repayment. However, we would suggest you please help us with the details of the agent so that we can check and assist you further.

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