harassment regarding regarding refund and return of product

Name of Complainant Maj Kavita
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Maj Kavita:

Dear sir / madam
1. I bought a lenovo tab M10 FHD plus tab on 27july 2021by online payment mode and received a wrong product on 2aug 2021. I generated a return for 3 aug 2021 but the delivery boy refused saying product is not varifiable.
2. After that till date I have generated 4 returns but it is not done. Today 1845hrs when the return was not completed I called customer care regarding the same, he told me it is cancelled saying delivery boy cancelled saying nobody attented him. I took the delivery agent no and called at the same time he told he is not working with amazon and left the service long back.
3. Customer care generated a new return schedule for 19 aug 2021.
4. Apropos I think customer care is stretching the return period to 28 days so that I cannot complain to consumer forum. I am a working mother who showed her faith in amazon service and bought the product inspite from buying from market.
I am feeling harassed and tortured from Amazon.
5. In lieu of the above I request my refund with compensation from Amazon for harassing and wasting my time.

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