Harassment due to pathetic service.

Name of Complainant Ratnadeep. Dutta
Date of ComplaintJuly 25, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Ratnadeep. Dutta:

On 23rd july 2020night, I had booked half kilo of Kayla fish from licious with the delivery time slot between 10am-12pm. Now it 2:57pm but the item has not been delivered yet. I ordered it for my guest but because of such service I had to face embarrassment in front of my guest. When I contacted customer care there were the uttering the lines taught during training of understanding my situation, empathising with me, n asking me to wait for 15-20 minutes. Even I contacted the delivery guy sharath kumar, in true caller it was showing balaji naidu G , ho once told me , it will take 10-15minutes and after 40 minutes when I contacted him ho told it. Is going to take 2 minutes. After that ho stopped picking my phone is not only about money but the harassment I have to face.

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