Name of Complainant	DIWANSHI MATHUR
Date of Complaint	June 30, 2022
Name(s) of companies complained against	Paytm postpaid
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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THEY HAVE GIVEN ME PAYTM POSTPAID SERVICE ( LIMIT Rs. 4000 ). THAT I HAVE TO PAY WITH IN A MONTH . OTHERWISE THEY CHARGE Rs 500 EXTRA AS LATE FEE.
FROM PAST 3 MONTHS I AM TRYING TO PAY IN TIME , BUT THEY HAVE PROBLEM IN THERE APP AND DUE TO WHICH I AM NOT ABLE TO PAY . I HAVE SCREENSHOTS AND I HAVE RAISED COMPLAINT TICKETS FOR THE SAME . THEY DONT RESOLVE THAT PROBLEM . EVEN NO ONE FROM THE COMPANY CONTACTS ME FOR THE PROBLEM. THEN WHEN DUE DATE CROSSES , CUSTOMER CARE CALLS ME AGAIN AND AGAIN AND SEND ME A LINK FOR PAYMENT EVERYTIME . I HAVE TO WAIT FOR THE LINK AFTER THE DUE DATE TO PAY THE AMOUNT. THEY EVERYTIME CHARGE ME WITH Rs500 EXTRA . THEY HAVE MADE THIS A BUSINESS TO EXTRACT THIS EXTRA AMOUNT FROM ME EVERYTIME . AND WHEN I TOLD THIS TO THERE EXCECUTIVE , SHE ENSURED THAT THIS EXTRA FEE WILL WAVE OF WITHIN A WEEK . BUT NOTHING HAPPENED AND THEY ARE CALLING ME 20 TIMES A DAY FOR THIS 500 Rs. AND I HAVE TO TELL TO EVERYPERSON MY SAME PROBLEM .

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