HappyFares.in is not providing any refund on the cancelled flight by airline Indigo

Name of Complainant Suvrata Dwivedi
Date of ComplaintDecember 22, 2024
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Suvrata Dwivedi:

I have booked the flight through happyfares.in . However, the flight got cancelled by airline Indigo itself. As per the mail I should be eligible for either full refund or reschedule of flight. But when I have my details to indigo, they said my PNR is not eligible for this service as the email id used while booking is not mine and the agency itself.
I am trying to contact to happyFares.in team but no customer support, no communication and they are not assisting me with getting refund.

Image Uploaded by Suvrata Dwivedi:

HappyFares.in is not providing any refund on the cancelled flight by airline Indigo

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