Handling packing Charges

Name of Complainant Neha Sharma
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Neha Sharma:

I am writing to express my dissatisfaction with the unjustified packing charges levied on my order from Bikanervala. The delivery fee was waived due to me being a gold member, yet packing charges were still applied. When I checked with Zomato, they confirmed that these charges had been applied by Bikanervala

When i called bikanervala they have suggested such charges imposed by Zomato. This is illegal to impose such charges.

Image Uploaded by Neha Sharma:

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