Gtpl is not able to provide the continuous service

Name of Complainant Mehul DHAMELIYA
Date of ComplaintJuly 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Mehul DHAMELIYA:

Hii sir,

I have requested many time for issue of internet service from gtpl.

They always says there is technical issues in your area.

I have a waited for 10 days and informed them that changes your technical team they are unable to resolve the issue
Or give me a refund for remaining service as your are unable to provide the service..

They mentioned me that their technical team is working please wait for some time

I have waited with this answer from them with daily calls for 10 days.

At the end I mentioned on them that please stop the service of me .I don’t need internet service because I’m doing work from home and I’ll be needed continuously high speed internet.

I have wasted 10 days due to internet issue.

I lost salary for thet and no refund from gtpl as well

Please take the action to gtpl and support to Indian public.please

I’m not only one but I hope so many people has the same issue .
But they don’t have proper knowledge.sothey will not compliant.

My contact no : 9979796021

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