Name of Complainant	Hitesh
Date of Complaint	December 25, 2022
Name(s) of companies complained against	GTPL BROADBAND PVT LTD
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I was using GTPL broadband , and my plan was expired on 11 Dec 2022,
I paid amount 6363.00 on 15 Dec 2022 for getting New GTPL plan mentioned below as suggested by GTPL executive ( mobile number – 9558588032),who gave lots of false commitment.

Another executive(9104673591), who also misbehaved in call, and collected Router by trespassing my home without my permission.

UL_H22_80MBPS – 12 MONTHS
Date: 15/12/2022
Amount Paid: 6363.00
Receipt Number : 20221215111212800110168520305540104

Payment Mode:
UPI transaction ID: 234907850327

My GTPL UserID : hpc803_sb
customer number : BB0006734759

I did not get connection till now after payment.

I have not got refund and not got service.
I am requesting for refund since 1 week , I had raised first complain with GTPL on 15 Dec 2022, second complain on 18 Dec, 20 Dec,21 Dec 2022Till no executive has tried to reach me about this issue. I am not getting refund or service.
I am continuously calling service center but not getting proper answer about refund.

Image Uploaded by Hitesh: