| Name of Complainant | |
| Date of Complaint | January 16, 2023 |
| Name(s) of companies complained against | GTPL |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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GTPL internet connection is not working for the last 4 days. when I registered a complaint they automatically closed my complaint without my consent and otp to close the complaint. they said our team is working but do not know where they are working. I had to bear heavy financial loss due to bad customer service as they promised me we will resolve the issue in 24 hours but after 4 days still, my internet is not working. I want to file a legal complaint against Ashish Rajput and Vishal Chauhan who is responsible for my financial loss and for not providing service on time. whenever I tied to register my complaint they always respond to me issue will resolve in 24 hours and our team is working. I know no one is working there and when visited the office they do not respond to me properly. I am heavily affected financially and mentally by these people. I do have all proof of my complaints and recorded calls to which they responded.
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