| Name of Complainant | |
| Date of Complaint | April 29, 2023 |
| Name(s) of companies complained against | GTPL |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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This is KiranKumar Roy. I have purchased subscription of GTPL Genie+ Magnum for 3 months with all 16+ OTT platforms.
My registered mobile number is +917984630XXX.
My GTPL Genie+ account no is 20082418.
I have successfully activated few of OTT’s which came along subscription code. But the real challange starts when i tried to get my subscription on EpicOn,ErosNow,ZEE5,Gaana,SonyPremium,Hungama and Fancode; As I have already account created before it is not allowing me to login with the password provided by GTPL.
Kindly show your best support to solve my issue.
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