Name of Complainant	Hitesh Prajapati
Date of Complaint	March 25, 2022
Name(s) of companies complained against	GTPL - Broadband
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Kindly note that I have 60 mbps plan since last month and network is pathetic hardly I able to use 10 days as all time there is lost in connections

Multiple complaints done for the same all engineers coming and just go off saying it will come, but it’s 15 days still condition is same

Also for refund they providing after 2 months where during new connection we have to pay money first. Also they have provision to update complaint status without otp also when we refuse to give otp without resolving it

Requesting you who will see this request it’s general issues company don’t bother after receiving money but I want my money back if they can provide services.

Kindly find the details regarding connection below

Username- rgv_b54
Customer name- VISHAL PRAJAPATI
Mobile No.- 9157582098
Status- ACTIVE
Plan name- B21_60MBPS [ 12 MONTHS ]

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