GTPL BROADBAND AHMEDABAD COMPLAIN

Name of Complainant Nikul Chauhan
Date of ComplaintJuly 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nikul Chauhan:

Hello Respected Sir/Madam,

I am using GTPL broadband and internet is now working since almost 3 days. I have complain many times but issue is still not get resolved. I have asked GTPL customer care to refund or give me number of hours extension into the plan but they are saying it’s not there policy. I have taken 15 months plan and for this. Now if internet is working for almost 3 days the why should i bear this. Sir/Madam this the case like if they do not provide internet for 10-15 days then we can not do anything we just need to keep quiet and watch until the issue get resolved. This is is serious issue. I am attaching their response. Please do needful. I hope I revert back soon from you.

Image Uploaded by Nikul Chauhan:

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