| Name of Complainant | |
| Date of Complaint | March 31, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello,
I would like to report grievance again my returned order 406-8037966-3928324 (Voltas 1.4 Ton 5 Star Inverter Adjustable Split AC (Copper, 2021 175V ADJ, White)
Delivered date: 19th March 2021
- Faulty product was Identified: After installation, it was found that the product flap swing motor was not working properly
- Requested for replacement: But the replacement was not available and return was initiated after 2/3 days of follow-ups
- Finally return was raised and the scheduled pick-up date was 26th March 2021, but it was picked up a day early i.e. on 25th March 2021 by Delhivery Service (tracking id: 1493156322766) But return status is not yet updated in the system and showing return was canceled.
I have reported this issue many times but no output, now the status is showing delivered instead of return.
This has halted my return amount as well as delayed in buying a new product.
I request you to take this seriously and solve this issue at the earliest.
(All related details and image were already shared with customer service)
Regards,
Bijendra Rathore
Image Uploaded by Bijendra Rathore:
