| Name of Complainant | |
| Date of Complaint | October 30, 2023 |
| Name(s) of companies complained against | Samsung |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I got a greenline in samsung m52g phone after a software update.it turned to white the next day.i complained about this to a service centre and i was told display has water and hence will be charged for change of display. I did not drop the phone in water nor the phone has any physical damage.it is clear that the problem came in the phone due to software update and many consumers have raised this issue in internet..samsung just gives some lame excuses like water in display to charge unnecessirily from consumers for no fault on us. Samsung needs to change the display free of cost as this is their software update problem and i should not be penalised for no fault
Image Uploaded by Vasudharini: