| Name of Complainant | |
| Date of Complaint | January 29, 2024 |
| Name(s) of companies complained against | Grand Amanta |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Madam,
I am writing to file a formal complaint against the fraudulent activities perpetrated by Grand Amanta/Grand Vivanta, which have greatly affected me and numerous other consumers. I trust that the Customer Complaint Court will address this matter with the utmost urgency and seriousness it warrants.
I became acquainted with Grand Amanta/Grand Vivanta when I engaged them purchasing a Luxury Holiday Package service which they offered with other complimentary offers and services for 5 star hotels in India after paying an handsome amount of 1.3 Lakh and 7000+GST AMC which would be required every time we would be booking through Grand Vivanta/Amanta. Despite their promises and representations, it has become evident that Grand Amanta/Grand Vivanta has engaged in deceptive practices and fraudulent behavior.
The specific grievances I have encountered include.
Customer services: – which turns to be nothing but pathetic rude and unempathetic.
5 start hotel bookings: – which they never provide as they say it’s already booked or some other excuses,
Complimentary packages: – which turns out to be another fraud as they didn’t even tell us that its valid only for 1 year and neither they reminded over mail if its going to expire.
These actions have caused me financial loss, emotional distress, and a significant waste of time.
Furthermore, it has come to my attention that I am not the only victim of Grand Amanta/Grand Vivanta’s fraudulent activities. Numerous other consumers have shared similar experiences, indicating a systematic pattern of deceit and dishonesty.
I have attempted to resolve these issues directly with Grand Amanta/Grand Vivanta . They have been unresponsive to my inquiries and have shown a blatant disregard for consumer rights and ethical customer services.
Therefore, I implore the Customer Complaint Court to investigate this matter thoroughly and take appropriate legal action against Grand Amanta/Grand Vivanta to ensure that they are held accountable for their actions and that restitution is provided to the victims.
I appreciate your attention to this matter and trust that the Customer Complaint Court will act swiftly to address this egregious breach of consumer trust and confidence.
Thank you for your time and consideration.
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