Got wrong and damage product from Amazon

Name of Complainant Nitish
Date of ComplaintSeptember 13, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nitish:

I have orderd a Mi from from amazon on 23rd of august 2022. I got amazon parcel in which i got a damage mobile of samsung. I called customer care for conplaint they took my conplaint ans asked me to upload pictures . I did the same. But now its been a while they are not picking up the parcel and not refunding as well. I booked 10 pickups till now all are fail. And now customer care is refuse to refund me. Please look into this

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