Got scammed by getting a delivery which I never ordered and paid Rs.963 Cash on Delivery

Name of Complainant Anurag Maloo
Date of ComplaintFebruary 13, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anurag Maloo:

On 12th Feb,2024(Monday), a delivery boy from Ecom Pvt.Ltd Courier Services arrived at my doorstep and handed me a parcel claiming it was for me. To my surprise, I had not placed any order with Ecom Courier Services , nor was I expecting any deliveries on that day. Despite my protest and insistence that I did not order anything, the delivery boy insisted that the parcel was addressed to me and demanded a payment of Rs. 963 in cash for the delivery.

Feeling coerced and confused by the situation, I reluctantly paid the amount of Rs. 963 to the delivery boy. However, upon examining the contents of the parcel,It was a king sized Bedsheet. I found it to be completely unrelated to any products or services I have ever shown interest in or ordered. It is evident that this parcel was sent to me without my consent or knowledge, and the entire transaction appears to be a fraudulent scheme orchestrated by the delivery personnel.I request the Consumer Court to take immediate action against Ecom Courier Services for their unlawful actions and to ensure that I am duly compensated for the wrongful collection of cash and the inconvenience caused. Additionally, I urge the Consumer Court to investigate this matter thoroughly to prevent similar incidents from occurring in the future and to hold the responsible parties accountable for their actions.

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