| Name of Complainant | |
| Date of Complaint | October 23, 2018 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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MY NAME IS PRIYA
MY CONT. NUMBER IS 9990901660
I Receive a defective/dublicate mobile phone. Screen not working properly like scroll up and down both are not working many times ( I HAVE VIDEO OF THAT PROBLEM) and AndroidOne is writing on pack panel its erase halfly. i request to flipkart replace this mobile to the another one. today ( 23 october at 2:26pm ) i receive a call from flipkart the customer care excutive say to me we had to done the troubleshoot! its ok but i request on 21 october to replace this mobile. AT THAT TIME FLIPKART CUSTOMER CARE WAS SLEEPING?? HE/SHE DON’T REMEMBER TROUBLESHOOTING THAT TIME. Today is the 23 october ( last day of my problem solving) FLIPKART PROMISE ME WAIT FOR 48HRS ITS OVER. I have MESSAGE FROM FLIPKART IN THE WRITING AND i HAVE ALSO A AUDIO RECORDING. REPLACE THE MOBILE TODAY OTHERWISE I’LL FILE A COMPLAINT AGAINST FLIPKART IN CONSUMER COURT WITH ALL THE PROOFS LIKE SCREENSHOT, AUDIO RECORDING, MESSAGE FROM FLIPKART ETC..
