Google Play store has deducted my money. Neither refund was made or Plan was subscribed

Name of Complainant Sachin
Date of ComplaintJune 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sachin:

I wanted to subscribe to bumble premium plan for 1 month which is Rs 499. It usually chooses Google play where i had added phonepe UPI id. When i did the transaction, money is deducted but plan was not subscribed. I hv attached the message that i got from bank. In play Store also it history, it’s not showing anything. Please help

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