| Name of Complainant | |
| Date of Complaint | July 10, 2023 |
| Name(s) of companies complained against | Google Play |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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So About Weeks Ago , I purchased Redeem Code from Byte Top-up
6 Codes worth $1.52
And
2 Codes worth $22.77
And I redeemed them in my play balance successfully
Now the game starts here , When I tried to purchase subscription for my App , they blocked my Profile
PS. This was not my first purchase through Google Play , and I was surprised that they blocked my account and asking for a Source verification, after that I filled the form provided them with all the Details and redeem code order IDs
Later they notified me again that the Form get rejected. I was shocked because all information I have shared were absolutely correct and I had also shared Screenshots of the payment pages
Later they notified me again to Verify my Card details , while I redeemed code and never purchased anything in Google from card ..
And then I reached out to Google support (in website)
Then I contacted them through email and Used to Wait 24hr for a Reply, I thought this will be sorted but noo they stopped replying me , I waited for 3-4 days for a Reply
It’s more than 10 days now and I have not received my money
This is clear scam done by Google team to me
I am still ready to share my KYC details but how can I share them details which never existed???
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