| Name of Complainant | |
| Date of Complaint | June 24, 2023 |
| Name(s) of companies complained against | Google Play |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Without any OTP, amount of 529 INR has been debited by “GOOGLE PLAY CYBS S MUMBAI” from my Kotak Credit Card on 22nd June 2023. Please look into and help for refund my money and stopped this type of fraud.
Image Uploaded by Harsh Verma:
I am also a victim of this. I was deducted INR 1900 after subscribing to LinkedIn. I unsubscribed before the end of my billing cycle. When I sought support from Google, LinkedIn, and my bank, they all claimed that they hadn’t charged me anything. However, when I checked the transaction details, I found ‘TO ECM/xxx/GOOGLE PLAY APP CYBS’ under the Google section.
Could anyone kindly assist me in figuring out what I should do to get my money back?
Without any OTP, amount of 2600 INR has been debited by “GOOGLE PLAY CYBS S MUMBAI” from my Kotak Credit Card on 02 Aug 2023. Please look into and help for refund my money and stopped this type of fraud.
Could anyone kindly assist me in figuring out what I should do to get my money back?
Same is happening with me, and I think it is happening only with kotak credit card. When I have checked with them, they asked me to raise a complaint on Google Play apps
Sir
Same problem I face what is do
Manoj Jain
Nagpur
Same has been happened to me…Rs 529 would be yearly premium of truecaller most probably..Cancel the subscription from google play app…
Same has been happened to me, Rs 1249 deducted two times by Google Play Apps Cybs in Mumbai from my kotak credit card. First transaction was on 12/8/2023 and Second transaction on 12/11/2023. Please stop this and I have already filled a complaint on Google Play app. Please check and Refund this transactions amount. And also I wanted to check why this is happening only in kotak credit card
I am facing similar issue where I am end up paying 569 Rs from TATA Neu HDFC Credit CARD for GOOGLE PLAY APP CYBS SI MUMBAI . What is this service all about >
Many users have reported seeing unauthorized transactions on their credit cards with the details “GOOGLE PLAY CYBS S MUMBAI.” However, the reason behind this charge is often quite simple. It typically relates to the payment for extra Google storage space.
By default, Google offers 15 GB of free storage for your account. If you need more space, you can subscribe to extended storage options, and the pricing varies depending on your chosen plan.
For example, if you’ve been charged ₹2,100, this corresponds to the annual plan for 200 GB of Google storage.
So, before panicking about an unauthorized charge, check your Google account subscriptions. It’s likely linked to your storage upgrade, and there’s no cause for concern. Stay worry-free!