| Name of Complainant | |
| Date of Complaint | December 29, 2022 |
| Name(s) of companies complained against | ECOM EXPRESS and PATPAT>COM |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered goods from https://in.patpat.com, which were supposed to be delivered to my residential address. Shipping details received from Patpat.com are attached here. Ecom Express is the service provider for logistics they linked the first shipping details related to the first AWB no to another and delivered the goods to some unknown address in Delhi. And now both the parties are saying goods are delivered
Image Uploaded by Shambhavi Bhatt:
Dear Shambhavi,
Greetings from Ecom Express
We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to customercare@ecomexpress.in for us to assist you on the same.
Regards,
Team Ecom Express