GoMechanic Spares refund issue

Name of Complainant Kuracha Srinivasu
Date of ComplaintApril 21, 2023
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link
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Text of Complaint by Kuracha Srinivasu:

I ordered two tyres and two head lights through GoMechanic Spares App on 12th December 2022 with Order I’d: GMDTT700234. For this order I paid Rs. 11,460/-.
On 18th December 2022, they delivered two tyres and on 26th December 2022 delivered one head light. But 2nd head light not delivered. I checked my order status, then App showed that out of stock. I am waiting for that nearly Two months. But out of stock.
Finally, I cancelled my order on 4th February 2023. Then App showed that the refund will be credited with in 3 to 5 working days.
After 15 days, I interact with customer care executive. He said that it will be credited shortly. Till now they are not issued my refund amount. After that I called many times for my amount. But executive says the same answer. I paid Rs. 2366/- only for this item.

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