Gold ROI doubled due to early interest payment

Name of Complainant Prashanth
Date of ComplaintFebruary 9, 2026
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Prashanth:

Hi All,
I paid my Gold interest payment 2 days in advance in Jan 2026 for which in Feb my actual due date prepond by 2 days.
As a gesture as usual I thought of paying my interest charges in Feb and logged into their app on 4th Feb but shocked to see my next interest due date is shown as 3rd March with ROI 21%.
When I checked with customer care team they said, since I made early payment my due date also prepond by 2 days and this month I didn’t pay interest charges as per due date so my Interest cycle changed to 2nd slab with ROI 21%.
They are cheating customers we really need a solution on this

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