Goibibo didnt refund my amount after bus got cancelled

Name of Complainant Karteek
Date of ComplaintOctober 2, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Karteek:

I booked a ticket in goibibo for kkaveri travels and when I reached the boarding center the bus operator says the bus is already cancelled and reaCh out to goibibo customer care. There are approx 30 passengers along with me. Despite raising complaint to goibibo they closed my request without any resolution. I dont want to lose my hard earned money with out any travelling. Please help to resolve my issue.

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