| Name of Complainant | |
| Date of Complaint | October 21, 2023 |
| Name(s) of companies complained against | GoFirst Airline |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am writing to request a refund for my cancelled flight and to express my disappointment with the delay in receiving my refund. My name is John Mathew and my booking reference is ZFC62H. I had booked a flight with your airline on 17 April 2023.
Unfortunately, the flight was cancelled from your end and I was informed that I would receive a refund for the payment I had made. However, it has been quite some time since the cancellation and I have yet to receive my refund.
I kindly request that you arrange for the refund of AED 475.98 to the same Mastercard through which the payment was made. I would appreciate it if you could expedite the process and ensure that the refund is processed as soon as possible.
Image Uploaded by John Mathew: