Godrej Refusal the complaint without fix product,product is in under warranty

Name of Complainant Harpreet Singh
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Harpreet Singh:

The request is that I am writing this complaint from Gill electronics (Prop Harpreet singh 09465155236 vpo kakrala teh samana distt patiala punjab (147102) (Dealer of godrej product)). I had lodged a complain of my custmer Jaspal Singh so amrik singh vill gazipur po kulvursha teh samana distt patiala punjab.the refrigerator on 23/09/2021. His complaint number is 980273. refrigerator sale date is 30/10/2020. The refrigerator is under warranty..The engineer of your company came to the customer’s house today to repair the refrigerator, he refused to repair the refrigerator. He said that there is no Gst number in the refrigerator bill, I consider the bill invalid. He did not repair the refrigerator. The engineer closed the complaint and terminated the 10 year motor warranty of the refrigerator. The mechanic demanded Rs. 700 from the customer to repair the fridge. The engineer’s warranty was terminated on the refusal of the customer to not pay. in 2020 due to the Corona time all shops are close for 8 month.The mechanic also said that the serial number of the refrigerator is from the previous year.Now when one year is not sold any product because the shop was close from administration, the serial number will be the same as the old year.Please answer me that the godrej
company does not even follow government rules. If my complain not resolved in this regard, I will go to consumer court. thanks

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Godrej Refusal the complaint without fix product,product is in under warranty

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