Godrej Refrigerator cooling issue

Name of Complainant Snehalata kadam
Date of ComplaintOctober 24, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Snehalata kadam:

I brought Godrej Refrigerator 180 ltr on Aug 2023 from near by trusted electronic shop (Vijay Sales ). But I got a defected piece which stop cooling after 2 months and whole service providing team from area manager to head of service department denied and instead of listening customer request they just tried to impose there on words on the name of rules. And tried there best of convince me to end up using that defective product Im really disappointed of this behaviour from every person I informed the situation instead of listening to the customer they all tried to just mould and protect each others mistakes. Still there is no response from godrej

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