| Name of Complainant | |
| Date of Complaint | December 7, 2025 |
| Name(s) of companies complained against | Indian |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello,
I placed my order on October 9th from Amazon, which I received within a few days, but after about 15 to 20 days, problems started appearing, such as it disconnecting while working and sometimes music playing in fast forward mode. So I sent it to the Boult service center for service, which reached them through the Delhivery service. They dispatched it from their end after 4 days. Initially, they gave me the wrong AWB (Air Waybill) number which was supposed to come via the Delhivery service, but after a few days, the product wasn’t even picked up from their service center.
Then they sent the product to me through another service, which was Blue Dart service. The product was delayed by 4 to 5 days in this as well. So I called the customer care helpline of both companies to ask who would take responsibility if my product incurred any damage? They didn’t say anything about it and gave me the date for the next day, which was December 2, 2025. I didn’t receive the product on that day either, so they gave me the date for the next day, December 3, 2025, before 11 AM, but I still haven’t received my product. I am fed up calling them repeatedly; sometimes they pick up the call, and sometimes they disconnect the call after picking up.
That is why I am seeking the help of cyber crime so that this fraud does not happen to anyone else and people do not buy anything from companies like these because their product quality is not good, and even if an order is placed, neither is their service good, nor can the product be returned, even though the site clearly mentions a 10-day return and replacement policy.
This is my product tracking ID 76715910014, and Blue Dart company is just as involved in this as the main company is responsible.
Please sir, help me to get out of this matter as soon as possible
