GoAir is not refunding airfare which was cancelled due to pandemic

Name of Complainant Amit Kumar Sahu
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Amit Kumar Sahu:

I had booked flight with GoAir last year PNR# F8QY2T to travel from Chandigarh to Bangalore on 31st MArch 2019 but due to pandemic, we could not travel. GoAir informed us we can use the full booking amount INR 16,308 till a year  to book another GoAir flight but pandemic situation didn’t improve and we didn’t plan any travel. Then they informed us about full refund to our account but it never came to our account. After several follow up mails also they are not processing refund. I am not getting any response also. This has wasted my lots of time and I want to sue GoAir for mental torture and harassment.

Image Uploaded by Amit Kumar Sahu:

GoAir is not refunding airfare which was cancelled due to pandemic

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