Given me a duplicate product and not giving a new device

Name of Complainant Manoj kumar singh
Date of ComplaintSeptember 16, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Manoj kumar singh:

I am Manoj kumar singh from patna bihar. I have buyed a micromax dual4 smartphone whose model no. Is E4816 and consists of 4gb ram and 64 gb rom from Amazon . after ten from buying it’s battery does not give backup and it’s whole body become warm in two minutes  I have complained about these problem to Amazon and micromax but they are not solving it especially Amazon. I have emailed also many times that plz solve the problem but they does not .

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Given me a duplicate product and not giving a new device

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