Gift card issue with Myntra

Name of Complainant Nandhini A
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Nandhini A:

I purchased a gift card worth 5000Rs from Myntra on 3rd Oct for my friend. Don’t know what happened but there is no gift card mail with us. I am asking Myntra either resend the gift card with pin to the recipients email or at least refund the money. Myntra asked me to send my government ID proof to check my gift card. Why did Myntra ask ID proof from the customer to give back my money or gift card. In spite of giving the details, there is no response from Myntra till date. Help me either get my gift card or refund the money.

Image Uploaded by Nandhini A:

Gift card issue with Myntra

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