Gift card expired with no means to replace or reissue

Name of Complainant Steven Grubbs
Date of ComplaintJuly 21, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Steven Grubbs:

I received two “Reward Card” from US-Matteress.com serviced by OmniCard. The cards came with an expiration date printed on the card, and in tiny print on the back, it stated that funds expire with the expiration of the card. I was not informed of these conditions when making my purchase with US-Matteress.com. I cannot inquire if there were any funds not used on the two card as the website that services these cards no longer exists and customer service simply states that the cards have expired.

Image Uploaded by Steven Grubbs:

Gift card expired with no means to replace or reissue

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