| Name of Complainant | |
| Date of Complaint | December 7, 2025 |
| Name(s) of companies complained against | ggbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Issue:
On 23rd September at 8:38 PM, I deposited ₹1837 into my GGBet account using UPI via PhonePe. The transaction was successful, but the amount was never credited to my GGBet wallet.
Details:
– Amount: ₹1837
– Date & Time: 23rd September, 8:38 PM
– Payment Mode: UPI via PhonePe
– Reference: Payment confirmed by PhonePe, not reflected in GGBet account
Attempts to Resolve:
I have made countless requests via:
– Live support chat
– Email communication
– Submission of over one month’s account statement for verification
In October, I received a mail from GGBet stating that the amount was not credited to them. Unfortunately, I lost access to that specific mail and cannot confirm the exact date.
Vision & Trust:
I submitted my full account statement to help GGBet verify the transaction. This reflects the trust I placed in their platform, believing they would treat customers like me with fairness and dignity. I expected them to check thoroughly and return the amount if they truly value their users.
Relief Sought:
I request GGBet to reinvestigate the transaction and credit/refund ₹1837 immediately, honoring the trust and transparency expected from digital platforms.
