Getting error message when I try to activate Amazon prime benefit

Name of Complainant Poornima Jagannathan
Date of ComplaintMay 26, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Poornima Jagannathan:

I have recharged for 999 in May. Airtel offered Amazon prime subscription along with the recharge. I tried to activate the prime in airtel app. For 1 month I am getting ‘Oops something went wrong’ message. So already I lost 1 month of the prime benefit. Also reached customer care several times. There was no proper response.If airtel can’t fix these kind of issues fast , why they offering these kinds benefits. Its very disappointing.

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