Fwd: Urgent Order ID – OD431712960107808100 :- Regarding Refund of faulty late sale unit fraudulently sold by flipkart

Name of Complainant Vaibhav Chaudhary
Date of ComplaintJuly 12, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Vaibhav Chaudhary:

Resp. Sir/Madam,
I have trusted flipkart to buy a laptop with my hard earned money. I have ordered 2023 model laptop but Flipkart delivered me 2022 manufactured late sale unit with dead battery. At first laptop did not start without charger at delivery point. I thought it will work fine after charging but laptop battery drained within 40 minutes after full charging 4-5 times on 8-7-2024 . Now laptop stopped working without charger. It shuts down several times during operation even on charging. The reviews of this product on hp’s website are very poor. Thats why now I don’t want replacement instead i want refund. Customer care executives are just wasting my time and making me wait for day after the another by putting the blame on seller or hp . Flipkart have to blacklist such sellers who are selling old faulty products and not giving the refund. I have purchased the product from flipkart just because of my trust on flipkart , not from any seller or the manufacturing company directly. Flipkart have to refund my money without making excuses , as all units of this model are faulty and waste late sale units. Please refund my money otherwise I cant not trust on Flipkart in future. This amount is very huge for me and i can not let it go in vain.
Regards,
Vaibhav Chaudhary,
Naraingarh, District:- Ambala
State :- Haryana
Order ID – OD431712960107808100
Email Id:- [email protected]
[email protected]

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